FAQS

I am in crisis, can you help?

Healthy minds and wellbeing supports is not a crisis service. It is a private service and works via appointments only. If you are needing urgent mental health supports, please call 000 or present to your local emergency department. For families within the local area, you can also call Regional Triage Service on 1300 363 788.

Other phone numbers that could be supportive:

Suicide call-back service: 1300 659 467 (24-hour support)
Suicide line: 1300 651 251 (24-hour advice line)
Lifeline: 13 11 14
Kids help line: 1800 551 800
Parent line Victoria: 13 22 89
Orygen Youth Health: 1800 800 320

Frequently Asked Questions

Healthy Minds and Wellbeing Supports is not a crisis service, and we work by appointments only. Given the nature of this work, and time spent with families in session, answering phone calls is not always easy. The best form of communication is via text message or email. Responses will typically be received within a few days.

Healthy Minds and Wellbeing Supports work from two separate locations.

One at the Kyneton Consulting Rooms in Kyneton, and the other at Workspace in Castlemaine.

Please refer to location section for exact details.

Yes. Healthy Minds and Wellbeing Supports offers face to face sessions, as well as online options.

Healthy Minds and Wellbeing Supports offer weekday, evening and weekend appointments.

All sessions are typically 50 minutes in duration, excluding play therapy sessions which are typically 45 minutes in duration (with five minutes used for transitioning kids in and out of session and back to caregivers).

Sessions are priced at $185 per 50-minute session.

Excluding NDIS and Victims of Crime funding, as each have their own recommended fee schedule.

See fee section.

Healthy minds and wellbeing support provides a number of different services, these include;

Play therapy sessions

Family therapy/parenting supports

Young person therapy

Professional supervision

Yes, all sessions are confidential. We pride ourselves on providing a safe therapeutic space for people to heal and grow. This includes all members of the family. For example, if a child or teenager is engaging in their own individual therapy, their sessional information can not be shared with parents, unless child/teen agrees too. However, on occasions, based on information provided, we may need to break confidentiality if someone is at imminent risk of harming self or others. In these cases, disclosing information to a guardian/next of kin or calling emergency services may occur.

Families must also be aware, that if you have been referred across on a mental health care plan, Healthy Minds and Wellbeing Supports must provide a treatment update and plan to your GP at the point of completing your 6th and 10th session.

Healthy Minds and Wellbeing Supports can offer additional supports to other services, if requested and directed via an individual/family. These additional supports, meetings or phone calls will also be charge at the typical session rate.

Appointment reminders are sent via text or email at least three days prior to session times. If you are unable to attend your appointment, please make contact via text or email and let the service know you are unable to attend. Failure to provide at least 48 hours’ notice will incur a fee equal to the usual session costing.

Synergetic Play Therapy

The content on this page is a verbatim reproduction from the Synergetic Play Therapy: A Research-Informed Model of Play Therapy - Synergetic Play Therapy Institute.

Synergetic Play Therapy® (2008) is a researched-informed model of play therapy blending the therapeutic power of play with nervous system regulation, interpersonal neurobiology, physics, attachment, mindfulness, and therapist authenticity. It grew from personal experience and research in neuroscience, Interpersonal Neurobiology, and attachment theory (see Badenoch, 2008; Porges, 2011; Schore, 1994; Siegel, 1999 for coverage of the ideas behind SPT). Preliminary research suggests that SPT significantly improves emotional tolerance and regulation (Dion & Gray, 2014; Simmons, 2020).

Although Synergetic Play Therapy is a model of play therapy, it’s also a way of being in relationship with self and others. It’s an all-encompassing paradigm that can be applied to any facet of life and, subsequently, any model of play therapy can be applied to it or vice versa. Synergetic Play Therapy is both non-directive and directive in its application.

In addition to Synergetic Play Therapy, the Synergetic Play Therapy Institute is also the birthplace of Synergetic Psychotherapy™. Used with adults, Synergetic Psychotherapy translates the tenets of Synergetic Play Therapy into the world of adults while incorporating a deeper understanding of the mechanisms in the mind, perception and the importance of learning how to regulate both the body and the mind for self mastery and trauma integration.

To learn more about SPT’s primary influences, click here. Head to our training page here for more information regarding training with us. And keep reading to get a sense for the SPT philosophy.

The Philosophy of Synergetic Play Therapy

The Synergetic Play Therapist aims to replicate the delicate dance of attunement that occurs between a caregiver and an infant. Since over 60% of communication is non-verbal, it is important that the therapist’s verbalizations and non-verbal activity are congruent during the play therapy sessions in order to transmit trust and safety to the client. In doing so, the therapist maximizes right-hemisphere to right-hemisphere communication and acts as an external regulator for the client’s dysregulated states (Shore, 1994) as they arise in the play therapy process.

The therapist is the most important toy in the playroom. Toys are used to help facilitate: 1) The relationship between the child and his/her/their perceptions of the challenging experiences in his/her/their lives and 2) The relationship between the therapist and the child. SPT believes that the toys themselves are not as important as the energy and emotions that arise as a result of how the child is playing with them. In Synergetic Play Therapy’s (SPT) truest form, toys and language are not required.

SPT posits that the therapist’s ability to engage in mindfulness and model regulation of his/her/their own nervous system is the foundation for clients to learn how to manage his/her/their own nervous system. The therapist has to lead the way, just like a caregiver has to lead the way for an infant.

The therapist must work at the edge of the window of tolerance and the regulatory boundary of the dysregulated states inside both child and therapist in order to expand those boundaries and re-pattern the disorganization in the nervous system. A core principal of SPT is the therapist’s ability to be authentic and congruent in his/her/their expressions, coupled with the ability to co-regulate through the crescendos and decrescendos in the client’s arousal system (Shore, 2006), allowing the child to move towards the uncomfortable thoughts, emotions and sensations that are attempting to be integrated.

“When the relationship is experienced as safe enough, the dissociated experiences will begin to come into conscious awareness. As we resonate together, the activation will amplify and, if our window of tolerance is broad enough to contain this energy and information, our patient will also experience a widening of his or her window. In the research of Carl Marci and colleagues (Marci & Reiss, 2005), these moments of autonomic synchrony were subjectively experienced as empathetically rich interpersonal joining. This research showed that within the session, our nervous systems will flow into, out of, and back into synchrony many times. This rhythm is parallel to the dance of mother and infant as they move from attunement to rupture and back to repair over and over, laying the foundation for security, optimism, and resilience.” (Badenoch, 2008)

With repeated observation of the therapist’s willingness to stay authentic and move towards the challenging emotions and physical sensations aroused through the play, the child’s mirror neuron system is activated and the child learns that it is ok to also move towards his/her/their own challenging internal states. Research shows that as clients begin to move towards their challenging internal states, new neural connections are created until a critical state is reached which results in a new neural organization (Edelman, 2004; Tyson, 2002).

As an all-encompassing paradigm with Child-Centered, Gestalt, and Experiential Play Therapy influences, it expands on the therapeutic powers of play while focusing on being in relationship with the child, not doing something to the child. Through the play itself, the Synergetic Play Therapist supports the child in changing his/her/their perceptions of the perceived challenging events and thoughts in his/her/their life, as well as getting in touch with his/her/their authentic self.

In SPT, the child’s symptoms are understood as symptoms of a dys-regulated nervous system. These dys-regulated states arise as a result of: 1) The perceived challenges and thoughts the child is having regarding the events in his/her/their life and 2) The child has lost attachment with him/ her/their self and is attempting to be someone they are not (acting from “shoulds”) instead of being who they truly are.

The result of Synergetic Play Therapy is that the child heals from the inside out and from the lowest parts of the brain up.

Please view this brochure to find out more about accredited mental health social workers.

No, a GP referral is not necessary to access service. However, accessing a GP referral and mental health care plan, may allow you to access Medicare rebate’s for up to 10 sessions per calendar year.

Yes. If you believe you are eligible for a Medicare rebate, please book an appointment with your local GP to discuss further, or make contact to discuss further.